Contact Us

Need help choosing stationery, finding journaling supplies, or checking an order? Get in touch with kleeter at service@kleeter.com.

From product questions to delivery updates and return requests, our team is here to help.

Questions About Your Order

When contacting us about a purchase, please provide your order number and a short explanation of your request. This helps us locate your order and understand how we can assist.

If you receive a damaged or incorrect item, include clear photographs of the product, its labels, and the packaging. For missing items, let us know which products were not included in your parcel.

Choosing Your Stationery

Have a question about notebook sizes, page layouts, pen specifications, or journaling accessories? Send us the product name or a link to the item you are considering.

For details about materials, colors, compatibility, or care, check the product description or email us for assistance.

Share Your Ideas

We welcome suggestions for stationery and journaling products you would like to see at kleeter. You can also tell us about your shopping experience and how we could improve our collection or service.

Help with Returns

To request a return, email service@kleeter.com with your order number and the reason for returning the item. Please wait for approval and shipping instructions before sending your parcel.

The registered company address is not a designated return location. Only use it if our team has confirmed it as the correct destination for your return.

For eligibility requirements and refund details, please read our Return & Refund Policy.

Thank you for choosing kleeter.