Terms of Service

Terms of Service

Overview

Welcome to kleeter. Throughout these Terms of Service, “we,” “us,” and “our” refer to kleeter. These terms apply to your use of our online store, including the information, products, features, and services available through it.

By visiting our website, purchasing stationery or journaling supplies, or using any part of our services, you agree to these terms and the policies referenced within them. They apply to all website users, including browsers, customers, vendors, merchants, and contributors.

Please read these terms before accessing or using the store. If you do not agree with them in full, you must discontinue your use of the website and its services. If these terms are considered an offer, acceptance is expressly limited to their provisions.

New features and tools added to the store are also subject to these terms. The latest version will be available on this page.

1. Eligibility and Responsible Use

By accessing our store, you confirm that you are of legal adult age in your place of residence. If you allow a dependent minor to use the website, you confirm that you have the authority to provide the necessary consent.

You must use our products and services only for lawful and authorized purposes. Your activities must comply with applicable laws, including those protecting copyright and other intellectual property.

Introducing viruses, destructive code, or other malicious software is prohibited. Violating these requirements may lead to the immediate termination of your access.

2. Conditions of Access

To the extent permitted by law, we may refuse to provide services to any person at any time.

Content you submit, excluding credit card information, may travel across different networks without encryption and may be modified to meet the technical requirements of connecting networks or devices. Credit card information is encrypted during transmission over networks.

You must obtain our written permission before reproducing, duplicating, copying, selling, reselling, or commercially exploiting any portion of our services, access to those services, or contact information provided through the website.

Headings are included to make this document easier to navigate and do not affect the interpretation of its provisions.

3. Website Content

Information published on our website is intended for general reference. Where permitted by applicable law, we do not accept responsibility for content that is inaccurate, incomplete, or no longer current.

Before relying on website information to make a decision, consider whether you should consult a more complete, current, or authoritative source. Any reliance on general website content is at your own risk.

Historical material may appear on the website for reference purposes and should not be treated as current information.

We may change website content at any time. Unless required by law, we are not obligated to update every statement or item of information. You are responsible for reviewing the website for relevant changes.

4. Pricing and Service Changes

Prices may be adjusted without prior notice.

We may modify, suspend, or discontinue website features, content, or other parts of our services at any time.

To the extent allowed by law, we are not liable to you or any third party for changes in pricing, modifications to services, interruptions, or the withdrawal of services.

5. Stationery, Journaling Supplies, and Availability

Certain products are available only through our website and may be offered in limited quantities. Returns and exchanges are subject to our Return & Refund Policy.

We make reasonable efforts to represent our products accurately through photographs and descriptions. However, the colors and appearance of paper, covers, inks, finishes, and other details may differ depending on your screen and display settings.

Please review the specifications for each item before ordering. Where applicable, these may include dimensions, paper type, page layout, ink color, pen tip size, and compatibility information.

We may limit sales to particular customers, geographical areas, or jurisdictions on a case-by-case basis. We may also restrict the quantities available for purchase.

Product descriptions, prices, and stock availability may change without notice. We may discontinue any item at any time. Offers are void wherever prohibited by law.

We do not guarantee that every product, service, or piece of information will satisfy individual expectations, or that every service error will be corrected. Your rights under applicable law remain unaffected where they cannot legally be excluded.

6. Orders and Account Details

We reserve the right to refuse orders, restrict purchase quantities, or cancel all or part of an order.

Limits may apply to purchases associated with the same customer, household, account, payment card, billing address, or delivery address. We may also restrict orders that appear to have been placed by resellers, dealers, or distributors.

If an order is changed or canceled, we may attempt to contact you using the email address, telephone number, or billing information supplied with the purchase.

You agree to provide accurate, complete, and current information when placing an order or creating an account. Keep relevant details updated so we can complete transactions and contact you when necessary.

For return requirements, please consult our Return & Refund Policy.

7. Optional Third-Party Tools

Our store may provide access to tools operated by independent providers. We do not necessarily develop, monitor, or control these tools.

Access is provided on an “as is” and “as available” basis, without endorsement or warranties from us. To the extent permitted by law, we are not responsible for consequences arising from your use of optional third-party tools.

You decide whether to use these tools and should review the relevant provider’s terms before doing so.

Any additional tools or services made available through our store will also fall within these Terms of Service.

8. External Links and Services

Some materials, products, and services accessible through our website may be supplied by third parties. Links may direct you to external websites that are not affiliated with kleeter.

We are not responsible for examining or confirming the content of those websites and do not guarantee the accuracy, quality, or reliability of third-party materials or offerings.

Where allowed by law, we accept no liability for loss or damage arising from your dealings with external providers, including purchases or the use of their websites, content, or services.

Review the relevant third party’s policies before entering into a transaction. Questions, complaints, and claims relating to its products or services should be addressed directly to that provider.

9. Feedback and Other Submissions

When you send us comments, suggestions, ideas, proposals, plans, competition entries, or other materials, whether requested or unsolicited, you authorize us to use those submissions without restriction.

This authorization includes the ability to edit, reproduce, translate, publish, distribute, and otherwise use the materials in any medium.

We are not obligated to keep submissions confidential, provide compensation, or respond.

We may review, edit, or remove content that we consider unlawful, threatening, abusive, defamatory, obscene, offensive, or otherwise inappropriate. We may also remove submissions that infringe intellectual property rights or violate these terms.

You must ensure that your submissions respect the rights of others, including copyright, trademark, privacy, and personality rights. They must not contain unlawful statements, abusive material, or malicious software.

You must not impersonate another person, submit a misleading email address, or misrepresent the source of any content.

You are responsible for your submissions and their accuracy. To the extent permitted by law, we are not liable for content submitted by you or other third parties.

10. Personal Information

Personal information provided through our store is handled according to our Privacy Policy.

Please review that policy to understand how we collect, use, and share information about you.

11. Errors, Omissions, and Corrections

Our website or services may occasionally contain typographical errors, inaccuracies, or missing information. These may relate to product specifications, pricing, promotions, delivery charges, shipping estimates, or availability.

Subject to applicable law, we may correct errors, update information, or cancel orders affected by inaccurate information at any time, including after an order has been placed.

Unless legally required, we have no obligation to update or clarify every item of information within our services or on related websites.

An update date does not necessarily indicate that all website content has been reviewed or revised.

12. Prohibited Activities

You must not use our website or its content to:

  • Engage in unlawful conduct or encourage others to break the law.
  • Violate local, regional, national, or international rules or regulations.
  • Infringe the intellectual property rights of kleeter or any other party.
  • Harass, abuse, threaten, intimidate, defame, harm, or discriminate against others.
  • Submit false or misleading information.
  • Upload or distribute viruses or other code that could disrupt websites, services, or internet operations.
  • Collect or track the personal information of others without authorization.
  • Conduct spam, phishing, pharming, pretexting, or unauthorized crawling or scraping.
  • Use the website for obscene or immoral purposes.
  • Interfere with, bypass, or compromise security protections.

We may terminate or restrict access to our services or related websites if you engage in prohibited activities.

13. Disclaimers and Limitations of Liability

We do not guarantee that our services will operate without interruption, delay, security issues, or errors. Results obtained through their use are not guaranteed to be accurate or reliable in every instance.

We may suspend services for an indefinite period or discontinue them without advance notice.

Your use of our services, and any inability to use them, is at your own risk. Unless expressly stated otherwise, products and services are provided on an “as is” and “as available” basis to the extent permitted by law.

Where legally permissible, we disclaim express and implied warranties and conditions, including merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent allowed by applicable law, kleeter and its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors are not liable for injury, loss, claims, or damages arising from your use of our services or products obtained through them.

This limitation includes direct, indirect, incidental, punitive, special, and consequential damages, including lost profits, revenue, savings, data, replacement costs, and similar losses. It applies regardless of whether a claim is based on contract, negligence, another tort, strict liability, or another legal theory.

It also applies to errors or omissions in content and losses related to products or content provided through our services, even if we have been informed that such losses could occur.

Nothing in these terms excludes or limits rights, warranties, or liabilities that cannot lawfully be excluded or limited. Where a restriction is not fully enforceable, it applies only to the extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless kleeter and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees against third-party claims or demands, including reasonable legal fees, resulting from:

  • Your breach of these Terms of Service or the documents incorporated into them.
  • Your violation of applicable laws.
  • Your infringement of the rights of another person or organization.

15. Severability

If a provision of these terms is determined to be invalid, unlawful, or unenforceable, it will remain effective to the greatest extent permitted by law.

Any unenforceable part will be separated from the rest of the agreement. The remaining provisions will continue to apply.

16. Ending the Agreement

These terms remain effective until terminated by you or by us.

You may terminate the agreement by notifying us that you no longer wish to use our services or by ceasing to use the website.

If we determine or reasonably suspect that you have violated these terms, we may terminate the agreement without notice and restrict or deny access to some or all of our services.

You remain responsible for amounts owed up to the termination date. Obligations and liabilities arising before termination will survive the end of the agreement.

17. Entire Agreement and Waiver

Our failure or delay in enforcing a right or provision does not mean we waive it.

These Terms of Service, together with the policies and operating rules published on our website or relating to our services, constitute the complete agreement between you and kleeter concerning those services.

They supersede earlier or contemporaneous agreements, communications, and proposals, whether oral or written, including previous versions of these terms.

A provision will not be interpreted against a party solely because that party drafted it.

18. Governing Law

These Terms of Service and any separate agreements under which we supply services are governed by and construed in accordance with the laws of the United States.

19. Revisions to These Terms

The current version of these Terms of Service is available on this page.

We may amend or replace provisions by publishing an updated version on our website. Please review this page periodically to stay informed of changes.

By continuing to access the website or use our services after revised terms are posted, you agree to the updated terms.

20. Shipping Charges and Returns

Customers will be charged shipping costs only once, including in connection with returns.

We do not apply a restocking fee to returned products.

Please refer to our Return & Refund Policy for further information about return arrangements and procedures.

21. Contact Information

For questions about these Terms of Service, please contact:

kleeter
Email: service@kleeter.com